Refund Policy

i4 Institute of Science and Technology

At i4 Institute of Science and Technology, we are committed to delivering high-quality online education. However, we understand that sometimes a refund may be necessary. Below are our refund terms and conditions:

1. Eligibility for Refunds

Refunds may be considered in the following cases:

Duplicate payment made in error.
Technical issues that prevent course access and are not resolved within 3 business days.
Course was purchased but not accessed within 7 days, and a refund is requested within that period.

2. Non-Refundable Cases

We do not offer refunds in the following scenarios:

Change of mind after course access has started.
Student fails to meet system requirements.
Poor time management or failure to complete a course.
Courses purchased during promotional sales or discounts.

3. Requesting a Refund

To request a refund, please email admin@iist.ng within 7 days of your purchase. Your message must include:

Your full name
Course name
Date of purchase
Reason for refund

4. Refund Processing Time

If approved, refunds will be processed within 7-10 business days to the original method of payment.

5. Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be posted on our website.

6. Contact Us

For questions about refunds or payments, reach us